Wizkids Help Desk

[deadshot042]

I've spent a little bit of time searching this forum and have found no responses from a Wizkids associate to threads not started by Wizkids associate. There is also no indication that the posters who need help receive help from Wizkids outside of the thread.

However there is a great deal of help coming from various Realmsers. I myself have experienced this help when I purchased a Brightest Day blister with ruined dials.

I am concerned that this forum serves no purpose or its purpose is mislabeled, so I thought of a few suggestions on how to improve what is mislabeled or unnecessary.

1. Re-title the Forum
A) Help Needed - This accurately describes the current forum. Players seek help with issues that are not related to game play and the community responds. Wizkids seeks help from the community.
B) Wizkids Speaks - This would provide Wizkids a forum to address the community where they are not expected to respond.
C) Letters to Santa - This is an attempt at humor.

2. Remove the Forum
If it's purpose is to put players in contact with Wizkids, then it has become clear that it is unnecessary.

[Typhon]

We have been in talks with WizKids to monitor that forum more; and I believe that are starting to do that. It's a lot to ask a 3rd party company to come onto the 'realms to moderate our forums (even if we're really the only community HeroClix players frequent consistently). Granted, at this point, WizKids setting their their own community would be a complete failure (like the last time).

Maybe they'll recognize the Realms as an "official" source of some point ... and of course I wouldn't object to an actually donation from WizKids to help run things around here; I know I'd like to compensate the staff at some point.